Purchasing

Is there a fee to access the course?

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Yes. Pricing is found on our Course Catalog page.

May I purchase more than one course at a time?

Yes, you may purchase several courses at once by adding them to your cart, or you can return to the site at any time later to purchase additional modules.

What is the refund policy of this site?

Purchases made at this site are not refundable. All sales are final.

If I need more information or technical assistance, whom should I contact?

Contact support@tmciglobal.org or call 844-490-2569 (Mon.-Fri., 9-5 EST) for assistance.

Can I only purchase a course if I reside in a legal medical cannabis state?

You may purchase the course regardless of which state you live and practice in.

Why am I being charged GST/VAT?

Sales in certain geographic locations require collection of additional taxes by sellers and distribution of those taxes by sellers to the appropriate government authorities. These tax rates differ by country/location and can generally be found on your country or locale’s official website.

Why can't I access the course I purchased within the past year?

Once you purchase a course, you must activate it in order to start your coursework. This activation will start your 12-month access period. If you did not check the box to activate your course during the registration process, you can do so now by logging in to your TMCI Global account and entering the activation key from your confirmation email in the appropriate field on the “Activate Key” tab.

Products

What are the browser requirements for the site and content?

System Requirements

  • 1024 x 768 Minimum Monitor Resolution
  • Sound Card & Speakers or Headphones

Browser Requirements

  • Internet Explorer 9 or higher
  • Firefox 23 or higher
  • Chrome 9 or higher
  • Safari 5.1 or higher
  • Opera 12 or higher
  • Javascript must be enabled
  • Adobe Acrobat
  • Adobe Acrobat Reader (latest version) – Available for free at www.adobe.com/downloads

Flash

  • Flash Player 10 or later (http://www.adobe.com/go/getflash)

Mobile Phones & Tablets

  • Apple iOS 5.0 or later on iPad/iPhone
  • Android 4.0 or later on phone or tablet

Note: Some TMCI courses require Adobe Flash. For iPhones and iPads, we recommend using the Puffin web browser. It is a free download on the iTunes or Android store. When accessing your content using the Puffin browser, click the main menu at the top right and choose “Request Desktop Site.”

All of the other videos in this course worked, why isn't this one?

Some of the modules within our course were made using Adobe Flash, even if you have Flash player enabled on this computer, you will still need to follow these steps to update your Adobe Flash:

DISCLAIMER, If you are using a work computer it is possible that your work has blocked Flash, in which case you must talk to whoever is administrating your network. If this is not the case, then please follow the instructions below.

Please go to Settings (the three little vertical dots on the top right-hand corner of the browser window), scroll down and click “Advanced”, scroll down to “Privacy and security” and click “Content settings”, click “Flash”, then click “ADD” next to “Allow”, type in https://themedicalcannabisinstitute.org and click “ADD”.

You should then see the URL listed under the “Allow” Section.

You may need to close and relaunch your browser once you are finished for the changes to take effect.

Which courses do you recommend for the novice learner?

You can find courses on basic science listed under the Fundamentals topic area. The Clinical Cannabinoid Medicine Curriculum is a comprehensive learning program which includes courses in the fundamentals of cannabinoid medicine.

Are your courses suitable for physicians or someone in the Medical Community?

TMCI online courses educates clinicians, caregivers and patients on the history, pharmacology and delivery and dosage related to medical cannabis, as well as the underlying endocannabinoid system. For practicing clinicians, the curriculum also presents more detailed clinical practice and case study reviews. The Clinical Cannabinoid Medicine Curriculum is certified for up to 13 AAFP Elective Credits.

What type of credit is available for the TMCI courses?

Some of our courses offer elective AAFP credit.

Must I claim my credit immediately after completing a course? How long will my certificate be available for me to print?

You do not need to claim your AAFP credit immediately after completing a course. You may claim credit when convenient to you by clicking on the Certificate and CME/CE link in the left-hand area of the My Courses page, and then follow the prompts to Request Credit. CE certificates will be available for up to 36 months upon completion. Note: As of Sept. 5, 2015, a copy of CE certificates for POT content can be obtained if needed by contacting Technical Support.

What content do you plan on offering via eLearning in the future?

TMCI plans to add new courses covering multiple specialty areas, case studies, new research information, and conference proceedings.

Whom do I contact for more information on course content?

 Contact support@tmciglobal.org or call 844-490-2569 (Mon.-Fri., 9-5 EST) for assistance.

How do I become a content provider for TMCI?

Contact info@tmciglobal.org or call 844-490-2569 (Mon.-Fri., 9-5 EST) for assistance.

How will I know when new content is added to the site?

You can receive email notifications from TMCI on new courses and site updates. Please select that option on the registration form. You can unsubscribe from email notifications at any time.

How will your course help me in obtaining a job in the industry?

TMCI courses provide education on the history, pharmacology and delivery and dosage related to medical cannabis, as well as the underlying endocannabinoid system. Several dispensaries are now utilizing the TMCI curriculum in their employee training. TMCI’s physician-level education would go a long way to prepare you to work in the industry. While no one can guarantee job placement, we are confident that the TMCI courses will serve you well on your way to starting a career in the industry.

Does TMCI offer scholarships or a payment plan?

No, TMCI does not offer scholarships or payment plans at this time.

What if I forgot my email or password to log back into the site?

If you have forgotten your password and know the email you registered with, you can have password reset instructions sent to your email by clicking on the Need Help Logging In? link and following the prompts. If you don’t remember which email address you used to register, you can call the TMCI Service Center at 844-490-2569 between the hours of 9-5 EST Mon.-Fri. for assistance.

What if I have difficulty printing my certificate?

If you are having trouble with the pdf certificate, it may be that you should upgrade your Adobe Reader program, try using a different browser, or potentially try from a different computer. If you still need assistance, you can contact the TMCI Service Center at 844-490-2569 for assistance between the hours of 9-5 EST Mon.-Fri.

How long will I have access to my course content after I purchase it?

You will be able to access your course content for up to 12 months from the date you activate your key to access your course.