Purchasing

Is there a fee to access the course?

Yes. Pricing is found on our Course Catalog page.

May I purchase more than one course at a time?

Yes, you may purchase several courses at once by adding them to your cart, or you can return to the site at any time later to purchase additional modules.

What is the refund policy of this site?

Purchases made at this site are not refundable. All sales are final.

If I need more information or technical assistance, whom should I contact?

Contact support@tmciglobal.org or call 844-490-2569 (Mon.-Fri., 9-5 EST) for assistance.

Can I only purchase a course if I reside in a legal medical cannabis state?

You may purchase the course regardless of which state you live and practice in.

Why am I being charged GST/VAT?

Sales in certain geographic locations require collection of additional taxes by sellers and distribution of those taxes by sellers to the appropriate government authorities. These tax rates differ by country/location and can generally be found on your country or locale’s official website.

Why can't I access the course I purchased within the past year?

Once you purchase a course, you must activate it in order to start your coursework. This activation will start your 12-month access period. If you did not check the box to activate your course during the registration process, you can do so now by logging in to your TMCI Global account and entering the activation key from your confirmation email in the appropriate field on the “Activate Key” tab.

Products

What are the browser requirements for the site and content?

System Requirements

  • 1024 x 768 Minimum Monitor Resolution
  • Sound Card & Speakers or Headphones

Browser Requirements

  • Internet Explorer 9 or higher
  • Firefox 23 or higher
  • Chrome 9 or higher
  • Safari 5.1 or higher
  • Opera 12 or higher
  • Javascript must be enabled
  • Adobe Acrobat
  • Adobe Acrobat Reader (latest version) – Available for free at www.adobe.com/downloads

Flash

  • Flash Player 10 or later (http://www.adobe.com/go/getflash)

Mobile Phones & Tablets

  • Apple iOS 5.0 or later on iPad/iPhone
  • Android 4.0 or later on phone or tablet

Note: Some TMCI courses require Adobe Flash. For iPhones and iPads, we recommend using the Puffin web browser. It is a free download on the iTunes or Android store. When accessing your content using the Puffin browser, click the main menu at the top right and choose “Request Desktop Site.”

Will I receive a written copy or book about the course in the mail?

Our courses are exclusively online, no books will be provided.  Once you activate your course, you will have 12 months access to it, and you may access it as often and as many times as you would like.

All of the other videos in this course worked, why isn't this one?

Some of the modules within our course were made using Adobe Flash, even if you have Flash player enabled on this computer, you will still need to follow these steps to update your Adobe Flash:

DISCLAIMER, If you are using a work computer it is possible that your work has blocked Flash, in which case you must talk to whoever is administrating your network. If this is not the case, then please follow the instructions below.

Please go to Settings (the three little vertical dots on the top right-hand corner of the browser window), scroll down and click “Advanced”, scroll down to “Privacy and security” and click “Content settings”, click “Flash”, then click “ADD” next to “Allow”, type in https://themedicalcannabisinstitute.org and click “ADD”.

You should then see the URL listed under the “Allow” Section.

You may need to close and relaunch your browser once you are finished for the changes to take effect.

Some of the modules within our course were made using Adobe Flash, even if you have Flash player enabled on this computer, you will still need to follow these steps to update your Adobe Flash:

DISCLAIMER, If you are using a work computer it is possible that your work has blocked Flash, in which case you must talk to whoever is administrating your network. If this is not the case, then please follow the instructions below.

Please go to Settings (the three little vertical dots on the top right-hand corner of the browser window), scroll down and click “Advanced”, scroll down to “Privacy and security” and click “Content settings”, click “Flash”, then click “ADD” next to “Allow”, type in https://themedicalcannabisinstitute.org and click “ADD”.

You should then see the URL listed under the “Allow” Section.

You may need to close and relaunch your browser once you are finished for the changes to take effect.

Which courses do you recommend for the novice learner?

You can find courses on basic science listed under the Individual Courses topic area. The Clinical Cannabinoid Medicine Curriculum is a comprehensive learning program which includes courses in the fundamentals of cannabinoid medicine.

Are your courses suitable for physicians or someone in the Medical Community?

TMCI online courses educates clinicians, caregivers and patients on the history, pharmacology and delivery and dosage related to medical cannabis, as well as the underlying endocannabinoid system. For practicing clinicians, the curriculum also presents more detailed clinical practice and case study reviews. The Clinical Cannabinoid Medicine Curriculum is certified for up to 13 AAFP Elective Credits.

What type of credit is available for the TMCI courses?

Some of our courses offer elective AAFP credit.

What is my ACPE number?

If you are claiming Pharmacy Education credits and do not remember your ACPE (Accreditation Council for Pharmacy Education) number, you should contact the ACPE directly for your number. If you do not need Pharmacy Education credits, you do not need to claim the ACPE certificate.

Must I claim my credit immediately after completing a course? How long will my certificate be available for me to print?

It is recommended that you claim your AAFP credit immediately after completing a course. You may claim the credit by clicking on the Certificate and CME/CE link in the left-hand area of the My Courses page, and then follow the prompts to Request Credit. CE certificates will be available for up to 36 months upon completion.

What content do you plan on offering via eLearning in the future?

TMCI plans to add new courses covering multiple specialty areas, case studies, new research information, and conference proceedings.  Join our mailing list by entering your email at the bottom of the page for information on course updates.

Whom do I contact for more information on course content?

 Contact support@tmciglobal.org or call 844-490-2569 (Mon.-Fri., 9-5 EST) for assistance.

How do I become a content provider for TMCI?

Click on Get Involved and then “Become a Contributor” and fill out the form.  Someone will be in contact with you soon.

How will I know when new content is added to the site?

You can receive email notifications from TMCI on new courses and site updates. Please select that option on the registration form. You can unsubscribe from email notifications at any time.

How will your course help me in obtaining a job in the industry?

TMCI courses provide education on the history, pharmacology and delivery and dosage related to medical cannabis, as well as the underlying endocannabinoid system. Several dispensaries are now utilizing the TMCI curriculum in their employee training. TMCI’s physician-level education would go a long way to prepare you to work in the industry. While no one can guarantee job placement, we are confident that the TMCI courses will serve you well on your way to starting a career in the industry.

Does TMCI offer scholarships or a payment plan?

No, TMCI does not offer scholarships or payment plans at this time.

What if I forgot my email or password to log back into the site?

If you have forgotten your password and know the email you registered with, you can have password reset instructions sent to your email by clicking on the Need Help Logging In? link and following the prompts. If you don’t remember which email address you used to register, you can call the TMCI Service Center at 844-490-2569 between the hours of 9-5 EST Mon.-Fri. for assistance.

What if I have difficulty printing my certificate?

If you are having trouble with the pdf certificate, it may be that you should upgrade your Adobe Reader program, try using a different browser, or potentially try from a different computer. If you still need assistance, you can contact the TMCI Service Center at 844-490-2569 for assistance between the hours of 9-5 EST Mon.-Fri.

How long will I have access to my course content after I purchase it?

You will be able to access your course content for up to 12 months from the date you activate your key to access your course.

How do I access my expired certificates?

In order to claim an expired certificate please see the steps below:

1. Click on “My Courses” tab at the top right of your screen after you log in.

2. Below the search bar in the “Filter” option, select “Expired.” This will display all expired courses.

3. To the right of each course click the green “Access Certificate” button to view the certificate for that course.